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Stephen Ujfalussy
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Recent activity by Stephen Ujfalussy-
Is my money protected under the Financial Services Compensation Scheme?
If you are using the Mettle bank account: The Mettle bank account is provided by National Westminster Bank plc trading as Mettle. Eligible customer deposits held with National Westminster Bank p...
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How long will it take for my card to be delivered?
Once your application is approved, your card should arrive between three and five working days.
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How do I sign up for Open Banking?
To sign up for Open Banking, you'll need to give initial consent on a third party’s site or app.
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I don’t recognise a transaction, what should I do?
There can be a number of reasons for a transaction that you might not immediately recognise. Some of the most common reasons are:- The transaction is from a company you know but may be trading und...
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Where can I find evidence of membership from a regulatory body or a relevant professional or trade association?
Depending on your profession, you may be registered with a regulatory body or professional association. You can use this as evidence for proof of trading when applying for a Mettle account. You can...
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How do I customise my Help Centre?
You can modify the look and feel of your Help Centre by changing colours and fonts. See Branding your Help Centre to learn how. You can also change the design of your Help Centre. If you're comfor...
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Welcome to your Help Centre!
You're looking at your new Help Centre. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Centre is designed to provide a complet...
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How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Centre without leaving the ticket Insert links to relevant Help C...
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How do I publish my content in other languages?
If you have configured your Help Centre to support multiple languages, you can publish content in your supported languages. Here's the workflow for localising your Help Centre content into other ...
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What are these sections and articles doing here?
This FAQ is a section in the General category of your help centre knowledge base. We created this category and a few common sections to help you get started with your Help Centre. The knowledge ba...